Technology is growing at a rapid pace, requiring technical writers to not only be adept and comfortable with evolving technologies but also able to effectively communicate complex information in an easily digestible manner. Creative Solutions’ team of technical writers and editors have served numerous tech companies since 1993, ranging from Fortune 500 to smaller established and startup companies. Our client base consists of a variety of technological domains, including networking, security, semiconductor, software, storage, data management, and cloud computing, etc. We are also sometimes called upon by our clients to optimize their content for search engine rankings (SEO). We have helped them improve their organic search engine results and traffic, and subsequently reduce their digital advertising budgets. Our engaging content has consistently shown to result in a better customer experience that translates to greater conversion rates and ROCS (Return on Content Spend). Our team’s technical writers, editors, and proofreaders are considered among the best in the industry. Collectively, they have written books on writing and editing, won several STC (Society for Technical Communication) awards, created editorial departments for our clients, and conducted writing and editing training to Fortune 500 companies. Creative Solutions’ founder, K.D. Sullivan is an internationally recognized expert on proofreading and the art of error-checking. Creative Solutions always uses native English-speaking writers with technical writing experience for our high-tech clients. We believe our quality, pricing, and deliverability are unmatched.

The following is a partial list of documents we have produced for our technology clients:

Advertising and Public Relations Product Documentation
  •  Sales brochures
  •  Catalogs
  •  Press Releases
  •  Newsletters
  •  Flash Demos
  •  User Manuals
  •  Installation Guides
  •  Product Overviews
  •  Internal SOPs
  •  API Manuals
   
Corporate Communications Training and E-Learning
  •  Annual reports
  •  White papers
  •  Articles
  •  Feature Stories
  • Manuals
  •  Online courses
  •  Online   examinations
   
Help Desk Support Web-Based Delivery
  • Quality Assurance
  •  Answer help tickets
  •  How to guides
  •  Blogs
  •  Case Studies
  •  Product overviews 
  •  White papers
  •  Videos
  •  Web sites
  •  Email blasts

 

Here is a partial list of services we have provided to our client over the years:

Editorial Corporate Projects
  • Writing
  • Editing: copyediting and substantive
  • Proofreading:  editorial and  comparison
  • Indexing and transcription
  •  Development of style guides
  •  Translation/localization
  •  Project management
  •  Summarization
   
E-Learning Skills Development
  • Content conversion
  •  Package   development
  •  Job aids
  •  Workshops
   
Placement Services  
  • Contract or permanent placement of writers and editors

 


 

Representative Projects:

Some of the projects we have completed for our technology clients are as follows:

  • Provided editorial services to manage the training certification department of a Fortune 100 company in networking
  • Edited e-learning courses for a Fortune 500 storage company
  • Created e-learning and corporate style guides for multiple Fortune 500 companies
  • Wrote comprehensive global education content for a Fortune 100 company
  • Provided on-site temporary writers to several software companies
  • Wrote blogs and how-to-articles for a state-of-the-art international security technology company
  • Wrote job descriptions for technology jobs for a major HR start-up
  • Trained employees of a Fortune 500 company in writing

...

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